Welcome to EasyNeonSigns, accessible through our website. The privacy and security of our visitors are paramount. This document details our practices regarding information collection, use, and protection.
By using our website, you consent to the terms detailed in this Privacy Policy.
We collect personal information for specified purposes, with explicit consent at the point of collection. This includes information from direct interactions and account creation.
The collected data is used to enhance our website, develop new features, communicate with you, and ensure security.
We employ robust security measures to protect your data, although absolute security cannot be guaranteed.
Your data may be processed internationally, always under strict compliance with legal and regulatory standards.
Our use of log files and cookies aids in improving user experience and site management, without compromising personal identification.
Third-party links on our site have separate privacy practices. We encourage reviewing their policies for comprehensive understanding.
Advertisements utilize technologies like cookies to personalize content, without our direct control over such practices.
We do not knowingly collect data from children under 13 and encourage parental guidance in internet use.
Amendments to this policy will be communicated through our website.
For inquiries or to exercise your privacy rights, please contact us at privacy@easyneonsigns.com or via mail at:
300 Earl Grey Drive, Kanata ON K2T 1C1 Canada
Added September 24, 2026.
We may share customer information collected directly from you with Google to provide advertising services on our behalf through Google Ads Customer Match. Where required by applicable law or Google policies, we obtain your consent before sharing your information for this purpose. Visiting our website or placing an order does not, by itself, constitute consent to Customer Match advertising.
For our current Customer Match setup, we use email addresses associated with paying customers. Before upload, email addresses are converted into SHA-256 hashes (coded values). Google can match these values with Google accounts. Hashing helps protect the information during matching, but does not make it anonymous. We do not include payment-card details, order notes, or uploaded artwork in these customer lists.
We use Customer Match to help Google find new potential customers with characteristics similar to our existing customers, exclude matched existing customers from customer-acquisition campaigns, and improve advertising relevance and performance. Depending on campaign settings, ads may appear on Google services such as YouTube, Gmail, Search and Discover, and on participating partner sites or apps. Matching and exclusions are not guaranteed for every customer.
You can ask us not to use your information for Customer Match, or withdraw your consent, by emailing support@easyneonsigns.ca with the subject “Customer Match opt-out” and the email address used for your order. We will process your request and remove the relevant identifier from our Customer Match lists; updates may take time to be reflected by Google. This does not affect your ability to order or receive customer support. Cookie settings and email unsubscribe links do not necessarily remove an email address from a previously uploaded customer list, so please contact us for Customer Match removal.
You can also manage personalised Google advertising through Google My Ad Center. Turning off personalised ads does not stop all advertising. Learn more about how Google handles information in its Privacy Policy and information about partner sites and apps. Google may process information outside Canada, as described in its privacy information.
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